Shipping Policy

Delivery

Delivery times depend on many factors, including the shipping method you chose at checkout.

Standard domestic delivery - if the retailer is located in the same country as where the delivery is to be made, it takes approximately 2-5 days from dispatch.longer distances and the hint courier they use can mean that the delivery will take some time from 3-50 days.

 

Couriers

Our retailers use a wide range of leading global courier companies and local postal services to deliver your orders, depending on the country of origin and destination, and type of product.

Unfortunately, it is not possible for you to choose a specific courier.

When your shipment arrives in your country, it may be handed over to your local postal service and you may need to pick up your package at a local pick-up point.

Shipping costs

The cost of delivery depends on many factors.such as weight, size, amount, distance, as well as couriers

 

PRODUCTS AND DELIVERY

All products on display at Citall are sold by independent retailers. Citall is neither the buyer nor the seller of those goods. Citall provides the platform that allows the sellers and buyers to make trades.

Thus, any purchase agreement relating to these third-party products is entirely a matter between the customer and the seller.

Citall is not a party to the agreement and assumes no responsibility for the agreement or anything related to the agreement. We do our best to ensure that the products you buy through Citall are of good quality, that they comply with all relevant rules and requirements and that they comply in all respects with the product description on Citall.

We monitor our sellers' delivery processes and our customers' reviews of products they have purchased through Citall, but we have no direct control over each product or delivery of products sold through Citall.We receive your payment as an intermediary to the seller, and we also undertake to refund money on behalf of the seller if you are entitled to it.Your payment will be processed by Citall or a wholly owned subsidiary of Citall. and sent by us to the relevant dealer(s) to settle your debt to each dealer.More detailed instructions can be found in the sections on Citall's help pages relating to products and delivery.
Instructions are subject to change without notifying you, but you may also be notified.You understand and agree that the Instructions are a part of these Terms of Use.
Product warranties apply to specific products, and are thus available with the product in question or from the retailer.