Accuracy of content

Accuracy of Content

Colors and images
We aim to display product colors and images as accurately as possible. Actual colors may vary due to differences in screens, settings, and lighting.

Translations
Product pages may be translated automatically. Translations are provided for convenience only. If anything is unclear, contact us before purchase and we will clarify.

Sizes and measurements
- Size charts and conversions can vary by brand and manufacturer.
- Always check the size chart on the product page and when in doubt, contact us before ordering.
- If measurements are listed, minor tolerances can occur in production.

Electronics and plugs
- Unless stated otherwise, products are supplied with plugs suitable for the country of sale and voltages commonly used by the manufacturer.
- If you plan to use the product in another country, you may need adapters/converters which are not included unless clearly specified.

Pricing and descriptions
We take reasonable care to ensure prices, availability, and descriptions are accurate. However, errors may occur. If a price or description is incorrect:
- We may cancel the order and fully refund you, or
- We may contact you to confirm whether you wish to proceed at the correct price/description.
If we cannot reach you or you do not wish to proceed, we will cancel and refund.

Spec changes and supplier data
Manufacturers may update specifications, packaging, or minor design details without advance notice. Such changes do not affect your legal rights in case of defects or wrong item received.

Evidence and clarification
If accuracy is critical (e.g., color code, connector type, exact dimension), please email citallshop@gmail.com before purchase. We can request confirmation from our fulfillment partners or provide photos/video where available.

Contact
C it all Customer Service
citallshop@gmail.com